Bill Jerome: Resume

A user experience and product leader who is working on the forefront of technology for higher education at Acrobatiq with a decade of experience previously at The Open Learning Initiative. I work in operations, project, product, design, and personnel – always guided by research and data. My goal is to be ahead of the curve in technology wherever that work is pushing boundaries the furthest using data and prior learning.

work experience

Acrobatiq by VitalSource
September 2018-Present

Senior Product Manager

After seeing Acrobatiq from CMU days all the way to acquisition by VitalSource, taking on a new focus on all of the data oriented products as opposed to the day-to-day delivery considerations. One of only three members of the original Acrobatiq team to have gone from start to being a part of VitalSource. Focused now on translating R&D functions into immediately viable products.

Acrobatiq, LLC
June 2013-September 2018

VP Of Product and User Experience

A founding member of Acrobatiq, defining and helping to develop lines of product based on previous work at OLI and expanding vision into new markets and opportunities.  Creating roadmaps for next generation learning analytics visualization tools, delivery platforms and a pedagogically informed authoring suite. Oversee research and development agenda ensuring Acrobatiq stays on the cutting edge of application of learning science.  Responsible for managing Learning Engineering business unit and facilitating courseware products and services through development and production.

Executive Officer

The International Learning Engineering Society (ILES) is a professional, non-profit organization dedicated to the formation and development of the Learning Engineering field. We strive to raise the visibility of Learning Engineering by providing professionals who create educational materials with access to the research-based tools, techniques, and promising practices that are essential to creating large-scale effective and efficient learning environments and experiences.

Open Learning Initiative

Associate Director of User Experience


Senior manager collaborating with the rest of the management team at OLI to extend our efforts at improving user experience for all audiences: students, instructors, authors, learning engineers, researchers and administrators. Develop strategies for sustainability and promotion within CMU, particularly within the School of Computer Science. Responsible for designs of new products, features and promotions. Work with interested faculty as a learning engineer to develop courses as needed. Foster community development internally, and promote our work externally.

Research Programming Project Director


Increased focus on usability of OLI products while developing the OLI platform. Staff and project management to meet these goals.

Senior Research Programmer / Analyst


Tuned applications on newly formed project for data collection to facilitate evaluation of courses developed in OLI.

Lemur Project
Senior Research Programmer

Develop for a variety of programming projects and applications for use in Information Retrieval projects (the LEMUR toolkit and project Condor). Integrated with Google’s search APIs to measure impact of page rank algorithm in search results.

Carnegie Technology Education
Member of Technical Staff / Course Developer / Course Mentor

Developed web-based course delivery system. Heavily involved in design and requirements analysis. Created content in the computer science curriculum and trained instructors for data structures.

America Online, Inc.
Internet Operations Network Tools Group Staff Member

Created and implemented database and web based front end for monitoring telecom circuits. Integrated with a variety of existing technologies into dashboard-style single view reports.

WTEN (ABC Affiliate, Albany, NY)
Production and Engineering Staff Member

Master Control. Responsible for on-air programming, monitoring of transmitters. Ensured broadcasts met FCC regulations. Youngest MC operator in Capital Region market.


Carnegie Mellon University

Masters in Human-Computer Interaction

July 2001-August 2003

B.S. in Computer Science

Minor in Mathematical Studies

August 1996-May 2000

selected publications and presentations

Van Campenhout, R., Jerome, B., Dittel, J., & Johnson, B. G. (2021). An Investigation of Adaptive Activity Efficacy Across Subject Domains. In: Sottilare R., Schwarz J. (eds) Adaptive Instructional Systems. HCII 2021.

Van Campenhout, R., Jerome, B., Johnson, B. G. (2020). The impact of adaptive activities in Acrobatiq courseware: Investigating the efficacy of formative adaptive activities on learning estimates and summative assessment scores. In: Sottilare R., Schwarz J. (eds) Adaptive Instructional Systems. HCII 2020. LNCS, vol 12214. Springer. pp 543–554.

Jerome, B. and Johnson, B. (2015, December) – Disentangling Pedagogy from Epistemology. Blog post for Acrobatiq.

Jerome, B. (2013, April) – The Need for Learning Engineers (and Learning Engineering). Blog post for e-Literate.

Jerome, W. (2013, April) – Pedagogy and Online Graduate Education: Recent Findings and Innovations. Presented at Envisioning the Future of Online Graduate Education in the 21st Century Research University, Urbana-Champaign, IL. [slides]

Jerome, B. (2013, March) – If you like learning, could I recommend analytics? Blog post for e-Literate.

Jerome, W., Bier, N. (2012, October). Visualizing Learning Data. Presented at Open Education 2012, Vancouver, BC. [slides & audio]

Jerome, W., Rinderle, J. (2011, October). A Case Study in OER within the LMS. Presented at Open Education 2011, Park City, UT.  [slides]

Fisher, R., Jerome, W. (2011, October). Integrating User Experience and Instructional Design. Presented at Open Education 2011, Park City, UT. [slides]

Jerome, W., Rinderle, J. & Bajzek, D. (2008). Tools for Constructing Targeted Feedback in Online Instruction. In G. Richards (Ed.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2008 (pp. 3753-3759). Chesapeake, VA: AACE

Bajzek, D., Brooks, J., Jerome, W., Lovett, M., Rinderle, J., Rule, G. & Thille, C. (2008). Assessment and Instruction: Two Sides of the Same Coin. In G. Richards (Ed.), Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2008 (pp. 560-565). Chesapeake, VA: AACE.

Jerome, W. “Will an Online Virtual Middle-earth Stand A Chance?” and “All I Really Need to Know About New Zealand I Learned From Peter Jackson.How We Became Middle-earth. Ed. Adam Lam, Nataliya Oryshchuk. United States: Walking Tree Publishers, 2007. 393-406.

Jerome, B., Kazman, R. (2005). Surveying the Solitudes: An Investigation into the Relationships between Human Computer Interaction and Software Engineering in Practice (pp. 59-69). Human-Centered Software Engineering – Integrating Usability in the Software Development Lifecycle

Arnold, A., Scheines, R., Beck, J. E., & Jerome, W. (2005). “Time and Attention: Students, Sessions, and Tasks“. (Proceedings of the AAAI2005 Workshop on Educational Data Mining), (Pittsburgh, PA), 62-66.